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TikTomato

Support

Need a hand?

Most questions get a faster answer through in-app feedback, because it comes with your account and the photo you were working on.

Send feedback from your account

Describe what happened and attach a screenshot. Replies show up in the same place, so nothing gets lost in a mailbox.

Open feedback

Email us

If you cannot sign in, write to us and include the email address you used to sign up.

hi@tiktomato.com

When you will hear back

We answer within two business days. Refund and billing questions are handled first.

Before you write

  • A restored photo looks different from what you expected — try a different colour option, the tone is adjustable.
  • Credits were deducted but the task failed — failed tasks are refunded automatically; check your balance again in a minute.
  • Results disappear after 7 days by design. Save the photo to your device as soon as it is ready.