Support
Need a hand?
Most questions get a faster answer through in-app feedback, because it comes with your account and the photo you were working on.
Send feedback from your account
Describe what happened and attach a screenshot. Replies show up in the same place, so nothing gets lost in a mailbox.
Open feedbackEmail us
If you cannot sign in, write to us and include the email address you used to sign up.
hi@tiktomato.comWhen you will hear back
We answer within two business days. Refund and billing questions are handled first.
Before you write
- A restored photo looks different from what you expected — try a different colour option, the tone is adjustable.
- Credits were deducted but the task failed — failed tasks are refunded automatically; check your balance again in a minute.
- Results disappear after 7 days by design. Save the photo to your device as soon as it is ready.